Return Policy
We accept returns under the following conditions:
- Tampered Stock: If the product seal is broken.
- Product Recalls: We will notify you if a product is recalled.
- Factory Faults: For any manufacturing defects.
Conditions for Returns:
- The product must be in its original condition, unused, and with all original packaging intact.
- Please include the original receipt or proof of purchase.
- Returns are accepted within 48 hours after delivery.
- Shipping costs for returns are the responsibility of the customer unless the return is due to a defect or error on our part.
If you have inquiries about a product before or after purchase, feel free to reach out to us via email at orders@loockpharmaceuticals.co.za
We appreciate your trust in Loock Pharmaceuticals!