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By submitting this form, you confirm that the information and supporting material provided (including personal details, product information, and uploaded images) are accurate and complete to the best of your knowledge. This information will be used solely for the purpose of logging, assessing, and responding to your complaint regarding the specified pharmaceutical product. Please note that the submission of this complaint does not constitute an admission of fault, liability, or product defect by Loock Pharmaceuticals. All product complaints will be evaluated in accordance with internal quality assurance processes and applicable guidelines issued by the South African Health Products Regulatory Authority (SAHPRA). Loock Pharmaceuticals may contact you for further details or clarification to ensure a thorough investigation. All personal information submitted will be processed in accordance with the Protection of Personal Information Act (POPIA) and our Privacy Policy. Your data will not be shared with third parties unless legally required or as part of regulatory obligations. By proceeding, you consent to the collection, use, and processing of your personal data for the purposes of product quality assurance and regulatory reporting, where applicable.
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